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How to set up the Doki SIM

How to set up the Doki SIM

Author: Aufar Waldi / Category dokiPal Tutorials / Published: Jul-17-2019

Due to a management decision, Doki will no longer include Doki SIM with any order of dokiPal starting from 4PM (GMT+8) 23rd of August 2019. Existing users of Doki SIM will still be able to use the service and cancel at any time they wish. For a list of compatible SIM cards for each country that we ship to, please click here.

Doki SIM is the companion sim card of dokiPal. Doki SIM offers unlimited talk, text, and data in over 50 countries with some fantastic rates. Starting as low as $9.99/month in the US, you can also cancel at any time.

You can find the pricing for your country here: https://www.doki.com/pages/dokisim

Setting up the service is simple and can be deactivated and re-activated at any time.

If you decide to use it, here's how to set it up!

 

Doki SIM is the companion sim card that comes with every online purchase of dokiPal. Doki SIM offers unlimited talk, text, and data in over 50 countries with some fantastic rates. Starting as low as $9.99/month in the US, you can also cancel at any time.

You can find the pricing for your country here: https://www.doki.com/pages/dokisim

Setting up the service is simple and can be deactivated and re-activated at any time.

If you decide to use it, here's how to set it up!

Step-by-step guide

Insert the Doki SIM into dokiPal and turn the watch on. A QR code will appear, scan it with the Doki App to pair the watch.

 

If you've turned on the watch before putting the Doki SIM in, don't worry! You can put the sim card in now and this screen will appear. You can edit the settings from here and follow the same instructions below.

Settings on dokiPal

Insert the SIM into dokiPal and turn the watch on. Swipe the menu and tap on Settings

 

Tap Network Settings

 

 

Turn Roaming On (toggle should turn green) and then tap APN

Go to APN, then look for AIRFI, select it. Press the long side button to go back to the main menu.

Installing Doki App and activating Doki SIM

[iPhone users] Search doki Kids in the App store to find and download the Doki App

 

[Android users] simply search for doki in the Google Play store US customers, download Doki (US). For non-US customers, download the Doki App.

 

On Doki App, go to Profile and tap Sim Management

 

Tap Activate Doki SIM and follow the instructions to complete activation!

Also note that it may take a few minutes for dokiPal to get connected to the network


READ NEXT

Location Tracking

Author Maxim Tourou / Category Architecture / Published: Apr-05-2018

 

Location tracking is at the heart of dokiPal; it's always the first thing you see when you open the Doki App! But what if you wanted more control and wanted to get notified everytime a child enters or leaves an area? This is where Alert Area shines.

Alert area allows you to create geo-fences. This means that you can set times to get a notification whenever your child enters or leaves a certain location or area (e.g. school, a friend's home, park etc.)

If the dokiPal (or your child) is not within a pre-set area, you will receive a notification, making this an easy way to know when your child arrives at or leaves a certain area.

Below is a step-by-step guide on how to set up your very first Alert Area!

 

Insert the Doki SIM into dokiPal and turn the watch on. A QR code will appear, scan it with the Doki App to pair the watch.

 

If you've turned on the watch before putting the Doki SIM in, don't worry! You can put the sim card in now and this screen will appear. You can edit the settings from here and follow the same instructions below.

 

Editing Network Settings

Swipe the menu and tap on Settings

 

Tap Network Settings

 

Activating Doki SIM

Turn Roaming On (toggle should turn green) and then tap APN

Look for AIRFI, select it. Press the long side button to go back to the main menu.

Downloading Doki App and activating Doki SIM

[iPhone users] Search doki Kids in the App store to find and download the Doki App

 

Editing Network Settings

[Android users] simply search for doki in the Google Play store US customers, download Doki (US). For non-US customers, download the Doki App.

 

Activating Doki SIM

On Doki App, go to Profile and tap Sim Management

Tap Activate Doki SIM and follow the instructions to complete activation!

If you are activating Doki SIM on an already paired watch, go to Profile > Sim Management on the Doki App and follow the same activation steps.

Within Sim Management, you can see account info, view all activated Sims and customize your account information dashboard. In addition, you can also change your payment method, review transaction history and also cancel the plan anytime.

Note: Users can choose to use their local carrier SIM cards if they choose to.

For examples, for US customers, SIM cards from AT&T, T-Mobile and other MVNOs operating under these networks ie. Cricket Wireless are compatible with the dokiPal smartwatch.

For non-doki sim user's: If the sim requires to activate/deactivate pin, please do this on your mobile before inserting into your dokiPal.

Here is a list of telecom operators/ carriers the dokiPal is compatible with around the world.

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