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dokiPal Reset

How to reset your dokiPal

Author Aufar Waldi / Category dokiPal Tutorials / Published: Jul-15-2019

If you are facing any connectivity issues or features aren't working as they are intended on dokiPal, resetting your dokiPal may provide a troubleshooting solution.

With that said, resetting your child's dokiPal should be used as a last resort to fixing any bugs you may have.

If you have any further issues, please contact support@doki.com.

 

 

Location tracking is at the heart of dokiPal; it's always the first thing you see when you open the Doki App! But what if you wanted more control and wanted to get notified everytime a child enters or leaves an area? This is where Alert Area shines.

Alert area allows you to create geo-fences. This means that you can set times to get a notification whenever your child enters or leaves a certain location or area (e.g. school, a friend's home, park etc.)

If the dokiPal (or your child) is not within a pre-set area, you will receive a notification, making this an easy way to know when your child arrives at or leaves a certain area.

Below is a step-by-step guide on how to set up your very first Alert Area!

 

Step-by-step guide

On dokipal, swipe to settings and tap to view watch settings

 

Scroll down to IMEI number and tap the number rapidly 10 times

 

Tap the ‘tick’ on the prompt (Note that all files and messages on the watch will be lost)

 

 

Once reset is finished, you will be brought back to the homepage.


READ NEXT

Location Tracking

Author Maxim Tourou / Category Architecture / Published: Apr-05-2018

 

Location tracking is at the heart of dokiPal; it's always the first thing you see when you open the Doki App! But what if you wanted more control and wanted to get notified everytime a child enters or leaves an area? This is where Alert Area shines.

Alert area allows you to create geo-fences. This means that you can set times to get a notification whenever your child enters or leaves a certain location or area (e.g. school, a friend's home, park etc.)

If the dokiPal (or your child) is not within a pre-set area, you will receive a notification, making this an easy way to know when your child arrives at or leaves a certain area.

Below is a step-by-step guide on how to set up your very first Alert Area!

 

On dokiApp, tap on a child and swipe up to reveal menu. Tap Alert Area (circled in red)

 

On dokiApp, tap on a child and swipe up to reveal menu. Tap Alert Area (circled in red)

 

Choose the days in which you want to activate the Alert Area e.g. If setting a school alert area, activate it from Monday - Friday.

Search for your chosen location using the search bar, tap on the results closest to where you want to set the alert area

Use the slider on the bottom to set the size of the Alert Area radius

You will receive Alert Area notifications through messages on the Doki App.

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