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Pairing dokiPal with Doki App

Pairing dokiPal with Doki App

Author: Aufar Waldi / Category dokiPal Tutorials / Published: Jul-17-2019

Before your child can use dokiPal, you'll have to download the Doki App to pair the watch with your phone! Using the Doki App, you'll be able to manage all the settings on your child's dokiPal.

Doki App on iOS (App Store)
US Version: Doki (US)
International Version: Doki Kids

Doki App on Android (Google Play Store)
US Version: Doki (US)
International Version: Doki
 
Once you've downloaded the Doki App for your region, follow the steps below to pair dokiPal to Doki App!
Two kids looking at a dokiPal screen

Before your child can use dokiPal, you'll have to download the Doki App to pair the watch with your phone! Using the Doki App, you'll be able to manage all the settings on your child's dokiPal.

Doki App on iOS (App Store)
US Version: Doki (US)
International Version: Doki Kids

Doki App on Android (Google Play Store)
US Version: Doki (US)
International Version: Doki
 
Once you've downloaded the Doki App for your region, follow the steps below to pair dokiPal to Doki App!

Register your Doki App account

Tap Register Now to create your Doki App account.

 

Fill out required information and tap continue.

You will be sent a 6-digit code through SMS. Input the code once you've received it.

[US Customers only] Note that you will be charged $1 under COPPA compliance laws. To read more about COPPA, click here.

Insert the Doki SIM into dokiPal and turn the watch on. A QR code will appear, scan it with the Doki App to pair the watch. If a QR code does not appear, make sure your sim card is inserted properly.

If you are using Doki SIM, make sure you've read through our Doki SIM guide to activate.

If you are using another Sim, make sure it is a 4G-enabled simcard (not a wearable sim) and on our list of compatible carriers.

 

Pair dokiPal and register a Child Account

On Doki App, tap pair and scan the QR code on the watch.

[Android users] simply search for doki in the Google Play store US customers, download Doki (US). For non-US customers, download the Doki App.

 

On Doki App, go to Profile and tap Sim Management

 

If you haven't activated Doki SIM, tap Activate Doki SIM and follow the instructions here

If using another SIM, tap complete.


READ NEXT

Location Tracking

Author Maxim Tourou / Category Architecture / Published: Apr-05-2018

 

Location tracking is at the heart of dokiPal; it's always the first thing you see when you open the Doki App! But what if you wanted more control and wanted to get notified everytime a child enters or leaves an area? This is where Alert Area shines.

Alert area allows you to create geo-fences. This means that you can set times to get a notification whenever your child enters or leaves a certain location or area (e.g. school, a friend's home, park etc.)

If the dokiPal (or your child) is not within a pre-set area, you will receive a notification, making this an easy way to know when your child arrives at or leaves a certain area.

Below is a step-by-step guide on how to set up your very first Alert Area!

 

Tap Register Now to create your Doki App account.

 

Fill out required information and tap continue.

 

Activating Doki SIM

You will be sent a 6-digit code through SMS. Input the code once you've received it.

[US Customers only] Note that you will be charged $1 under COPPA compliance laws. To read more about COPPA, click here.

Insert the Doki SIM into dokiPal and turn the watch on. A QR code will appear, scan it with the Doki App to pair the watch. If a QR code does not appear, make sure your sim card is inserted properly.

If you are using Doki SIM, make sure you've read through our Doki SIM guide to activate.

If you are using another Sim, make sure it is a 4G-enabled simcard (not a wearable sim) and on our list of compatible carriers.

Pair dokiPal and register a Child Account

Swipe the menu and tap on Settings

 

Tap Network Settings

 

Activating Doki SIM

Turn Roaming On (toggle should turn green) and then tap APN

Look for AIRFI, select it. Press the long side button to go back to the main menu.

*Please note that dokiWatch and dokiWatch S are not compatible with these versions of the Doki App. For instructions on how to pair dokiWatch/dokiWatch S please refer to the dokiwatch help center. Also, dokiPal and dokiWatch cannot use the add friends feature with each other.  

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