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Using the SOS Button

Using the SOS Button

Author: Aufar Waldi / Category dokiPal Tutorials / Published: Jul-17-2019

Accidents happen, but we can teach our kids to prepare against them! That's why we included a built-in SOS button on dokiPal to help you and your kids prepare in times of emergencies.
 
Learn how to use dokiPal's SOS button so that you can teach your kids how to use it properly in times of need.
 
We also outline how to navigate from your current location to your child's location using Google Maps and tips on how to use the 60-second sound recording during SOS mode in the best way.
 

 

Accidents happen, but we can teach our kids to prepare against them! That's why we included a built-in SOS button on dokiPal to help you and your kids prepare in times of emergencies.
 
Learn how to use dokiPal's SOS button so that you can teach your kids how to use it properly in times of need.
 
We also outline how to navigate from your current location to your child's location using Google Maps and tips on how to use the 60-second sound recording during SOS mode in the best way.

Activating SOS Mode on dokiPal

Insert the Doki SIM into dokiPal and turn the watch on. A QR code will appear, scan it with the Doki App to pair the watch.

 

If you've turned on the watch before putting the Doki SIM in, don't worry! You can put the sim card in now and this screen will appear. You can edit the settings from here and follow the same instructions below.

On any screen, press and hold dokiPal's long side button to activate SOS mode.

 

Once SOS mode is activated, the watch will show this screen for 60 seconds. The watch is now sending you your child's location and recording the surrounding sounds.

On the App, you will be alerted of your child's location through messages. After 60 seconds, you will also get the sound recording.

Tap the linked address to navigate to your child's location using Google Maps. (Note that only the admin can receive SOS alerts)

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Location Tracking

Author Maxim Tourou / Category Architecture / Published: Apr-05-2018

 

Location tracking is at the heart of dokiPal; it's always the first thing you see when you open the Doki App! But what if you wanted more control and wanted to get notified everytime a child enters or leaves an area? This is where Alert Area shines.

Alert area allows you to create geo-fences. This means that you can set times to get a notification whenever your child enters or leaves a certain location or area (e.g. school, a friend's home, park etc.)

If the dokiPal (or your child) is not within a pre-set area, you will receive a notification, making this an easy way to know when your child arrives at or leaves a certain area.

Below is a step-by-step guide on how to set up your very first Alert Area!

 

On any screen, press and hold dokiPal's long side button to activate SOS mode.

 

Once SOS mode is activated, the watch will show this screen for 60 seconds. The watch is now sending you your child's location and recording the surrounding sounds.

 

On the App, you will be alerted of your child's location through messages. After 60 seconds, you will also get the sound recording.

 

Tap the linked address to navigate to your child's location using Google Maps. (Note that only the admin can receive SOS alerts)

 

Tips on using the SOS button.

  • Teach your kids how to use the SOS button responsibly and only to use it during times of distress or emergencies
  • Make sure your child knows about the sound recording feature and tell them to describe the situation during the 60 seconds if they are able to. In case of false alarms, the recording can also be used by your child to inform you of an accidental SOS.
  • Message or call your kids right after you receive the alert to make sure they are fine. Listen to the 60-second sound recording so that you will get a grasp of the situation
  • If you feel that the situation is serious or potentially dangerous, please contact appropriate emergency services
 

If you are activating Doki SIM on an already paired watch, go to Profile > Sim Management on the Doki App and follow the same activation steps.

Within Sim Management, you can see account info, view all activated Sims and customize your account information dashboard. In addition, you can also change your payment method, review transaction history and also cancel the plan anytime.

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